About us

OUR STORY

The vision began while living in suites at Bentley University. We were very neat guys, but no one EVER wanted to be the one to clean the bathroom. We dreamt of a service that would come in and clean just our bathroom, but our only option was to pay a minimum of $60 and have our entire dorm room cleaned. After researching available options, we came to the conclusion that we should be the ones to provide this cleaning service. We have found that there is really a need for people to have a single room cleaned while not having to have their entire places cleaned.

THE TEAM

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Serge Derby

Bentley University ’15

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Murray Bibas

Bentley University ’16

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Ben Cootner

Boston University ’17

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Chris Whinfrey

University of Michigan ’14

OUR MISSION

To redefine the cleaning industry to give the masses access to a convenient, flexible and cost-effective way of having their cleaning needs met, while creating a fantastic, one-of-a-kind service that provides customers with a delightful experience every time.

ZYP STANDARD

Professionalism: Zyp only seeks and on-boards Service Professionals who have had prior experience in the cleaning industry, exemplify top notch customer service, communication, and attention to detail.

Simplicity/Convenience: Zyp constantly and vehemently focuses on providing the best possible service in the simplest & most convenient way possible for both our customers and service providers.

Trust: Zyp takes safety incredibly seriously and know that customers are entrusting us to provide qualified and trustworthy cleaning professionals for them to let into their homes. All service providers go through a thorough screening process which includes a full nationwide background check, phone interview, in-person interview & test cleaning, as well as conducting reference checks. All Zyp service professionals are also insured & bonded and our Zyp Support team is available 24/7 should any issues arise.

Delight: Zyp is constantly striving to provide a delightful experience to our customers and service providers every time. Zyp is always looking to see how to generate the 6 or 7 star experience on a 5 star scale.

Mission:To redefine the cleaning industry to give the masses access to a convenient, flexible and cost-effective way of having their cleaning needs met, while creating a fantastic, one-of-a-kind service that provides customers with a delightful experience every time.

OUR VISSION

Become the one stop shop for any and all possible cleaning needs. Have Zyp become synonymous with cleaning- when you think cleaning, you think Zyp.

OUR VALUES

  1. Treat: Everything Better Than Anyone Else Treats Anything: Never benefit one stakeholder at the expense of another.
  2. Safety: Do everything in our power to make every experience that Zyp provides the safest it could possibly be.
  3. WOW: Make every experience delightful and do everything necessary to make sure a customer is WOWed.
  4. Love: “Better to have 10 customers that love you than 10,000 that like you”
  5. Simplify: Constantly and vehemently find ways to make each experience as simple, convenient and fluid for all who, directly or indirectly, come in contact with Zyp.
  6. Live: Live the mission, vision, purpose and values of Zyp.
  7. Do Good While Doing Well: It is always more important to the do the Right thing rather than the Best thing. Always give back to communities we operate in.